BIRT's response to ‘Ten top tips for commissioning local rehabilitation services’
NHS England’s Improving Rehabilitation Services Programme has recently launched new commissioning guidance for Clinical Commissioning Groups (CCGs) and their local partners. By choosing the Brain Injury Rehabilitation Trust (BIRT), you will comply with the new guidelines for commissioning local rehabilitation services.
1. Recognise the rehabilitation you already commission:
BIRT leads brain injury rehabilitation in 13 rehabilitation centres and 36 community houses across England. Our neurobehavioural approach delivers measurable outcomes to promote independence and to save lifetime care costs.
4. Rehabilitation should not be 'extra' or an 'add-on' – it should be considered throughout each person’s journey:
BIRT’s core focus is on rehabilitation with clinically led multi-disciplinary teams to promote independence, as well as to safeguard physical and mental health. Strategies and interventions are used in a highly structured environment.
5. Consider what outcomes you want; identify some common measures and ask you services to work together:
BIRT has proven, measured and published outcomes with regular satisfaction surveys for each centre used to improve service delivery. Case studies are published to encourage better understanding of what can be achieved and how savings can be made.
9. Ask for advice and support if necessary:
BIRT shares its knowledge and expertise through research, local seminars and international conferences. We offer advice and support at local centres, through a range of forums including family groups, one to one sessions, as well as regular review meetings.
10. Ask your providers and service users how improvements could be made and what can be done differently to improve outcomes for people:
BIRT welcomes feedback via suggestion card boxes at each centre. Formal progress reviews take place regularly with key stakeholders including families / advocates. Satisfaction surveys are used to improve service delivery to meet stakeholder needs.
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