Community support

The Brain Injury Rehabilitation Trust (BIRT) offers community support and enablement services for people with acquired brain injury. Read our community service user stories.

Our services can be provided within an individuals' own home or within our accommodation based services nationwide and offer people the chance to live in the community but with all the support they need up to 24 hours a day. We are constantly evolving to seek new and imaginative solutions for people with disabilities, ensuring greater choice and control, promoting individualised plans and tailored / flexible services which are able to meet peoples' specific needs.

Home support is also widely available across the country to support people living in their own homes.

The goal of community services is to make sure that progress made during residential rehabilitation is continued once someone returns to living in the community. Each person will be supported to develop a person centred support plan which embraces their lifestyle choices whilst ensuring their individual support needs are met.

Before someone is offered either a supported housing scheme or home support, we will make an assessment visit. We also liaise closely with social services and other relevant agencies to make sure the service offered meets a service user's individual needs.

service user and support worker from Osman House shopping in the community

Supporting Independence

Planning forms the foundation of the services provided. Planning tools such as identifying 'circles of support', the network of people known by an individual including friends, relatives and others in their life as well as the formal paid staff, are used to help the person to build their support plan, clearly identifying individual roles and responsibilities ensuring effective communication.

A part of the support planning process includes identifying care partners. These may include housing providers, day care services, Social Worker, Advocate, transport services, GP, District Nurse, family/community connections such as local chemist, hairdresser, chiropodist, newsagent etc. In communication with the service users' natural networks of support, a relationship map can then be developed.

Our services are provided specific to individual requirements; Supporting the management of direct payments, and the provision of a continued support package, ensuring continuous, well planned services with minimal disruption. It is felt that prevention, enablement and re-integration is successfully achieved for individuals, ensuring better outcomes, achieving long term goals and aspirations and reducing cost to funding authorities.

"Good support planning and effective partnership working ensures that professionals and support staff gain a full understanding of the person and their lifestyle choices. Whether in locating local community opportunities, vchallenging negative attitudes, re-shaping environments, selecting suitable activities, designing support or managing risk, it is the person who is almost always the best judge of what is appropriate and meaningful who therefore should take the lead in designing their support services "

Home support and enablement

We provide support to people living in their own homes, with services tailored to meet individual circumstances. The amount of support provided can vary from a few hours a week to up to 24 hours a day.

Achieving Life Goals

Fen House service user Luke walking in the streets of Ely

To meet the unique needs of each person with an acquired brain injury, we establish a rehabilitation programme tailored specifically to their needs. We provide an individually tailored, holistic programme of rehabilitation and support, setting person centred short and long term objectives towards achieving life goals and aspirations.

Home support is designed with the service user, enabling them to participate in a wide range of activities, including activities of daily living, maintaining their tenancy and home, paid or voluntary employment, vocational education and training, and leisure pursuits. Our Clinical Neuropsychologist oversees service user programmes and guidelines, liaising with health, adult and community services as appropriate.


Referrals should be made directly to Westgate Court. We accept referrals from a wide range of agencies including health, social services, medico-legal and other specialist providers.

The Brain Injury Rehabilitation Trust (BIRT)'s referral service is free, transparent, available nationally and expert-led - we support you through the referral process every step of the way. BIRT provides a wide range of assessment and rehabilitation services to meet the needs of people with acquired brain injury (ABI). It does not matter if the injury was recent or a long time ago, or whether the person has had rehabilitation before.

  1. Complete and return the BIRT referral form
  2. The most suitable BIRT service will then be discussed with you
  3. Send us relevant information about the person you are referring, such as medical reports, records, an indication of their needs and current situation.
  4. We will contact you to arrange a pre-admission assessment with the person you are referring, to help understand whether our centres are suitable for their needs
  5. If we feel we cannot provide suitable service for the person you wish to refer, we will give you details of other relevant organisations that could help you
  6. Following the assessment you will receive a report with recommendations for service provision and associated costs
  7. We will also host a visit to the service of your choice so that your client, patient, or loved one can view the facilities and environment, meet the team responsible for service delivery and other service users
  8. Once funding has been agreed we will arrange admission to an appropriate centre. The arrangements will meet the needs of the person you are referring as well as their family and / or carers

For general advice and guidance about Community Services, including queries about which services might be most appropriate please call our Business Development Team on 01924 266344 or email or by post contact:

The Disabilities Trust – Business Development Team
3 Westgate Court, Silkwood Park
Wakefield, WF5 9TJ

For more information: