service user working with occupational therapist in Daniel Yorath House

Staff at the Brain Injury Rehabilitation Trust (BIRT) service Daniel Yorath House were delighted that one of their supported houses had achieved a ‘Good’ rating in it’s latest CQC report. This was awarded because “People received support which was individual to their needs, and risks were minimised wherever possible.

"Staff received training and support which helped them be effective in their roles. People were supported to have maximum choice and control of their lives. Staff supported people in the least restrictive way possible. The service provider's policies and systems supported this practice.”

The summary finished by the inspectors saying: “ We observed a relaxed atmosphere in the service, and saw people were free to decide how they spent their time. The registered manager ensured the quality of the service was monitored, and improvements were made when required."

Each category was judged to be ‘Good’ which was particularly pleasing as in the previous report the category of effectiveness was rated as requiring improvement in terms of staff training and supervision but the inspectors found that these issues had been addressed and the necessary improvements made. Kathryn Rennison, Service Manager, said: “I am very pleased with this report which demonstrates the staff’s hard work and commitment to the people we support.”