The information on this page is designed for the families, carers and friends of service users at Kent House. It will give you an insight into what we do, together with an overview of the assessment and rehabilitation process. At the Brain Injury Rehabilitation Trust (BIRT) we aim to guide service users through the entire process of rehabilitation, as well as offering support, education and continuing help to their families, carers and friends. We actively promote the involvement of families in the rehabilitation process, and home leave is encouraged wherever possible.

If you would like to find out more, we have a wide range of literature available which provides helpful information to those experiencing the physical and emotional trauma of brain injury, as well as support and guidance for their families, friends and loved ones. The Disabilities Trust is committed to developing person centred plans to maximise service users' independence and encourage them to attain their full potential.

Kent House provides education and emotional support to relatives of service users individually, informally and through the review process, and has a range of family information and resources available. Family members are also invited to attend social gatherings and events at Kent House. If a formal course of rehabilitation is recommended, the service user begins an individualised treatment programme which includes:

support worker painting service users nails in recreation area of Kent House

  • learning and therapeutic sessions
  • help with personal
  • social and domestic skills
  • guided leisure time
  • community access
  • behavioural management
  • vocational training and support.

The duration of placements at Kent House varies, depending on the service user's level of need and their potential for rehabilitation. A range of move on community based options is available through our Community Services division. Service users are actively involved in reviewing their progress against pre-agreed outcomes.

The average length of a residential placement varies depending on an individual's needs. Although we are able to offer a home for life at Kent House, many of our service users do progress and move on to live in a more independent supported environment for on going rehabilitation. The service user's behaviour and competencies are carefully monitored, and rehabilitation plans are tailored according to changing needs, including age-related conditions.

All service users have regular review meetings at which family, funders and other involved parties join the team to discuss the rehabilitation process. This enables the team to identify any barriers to recovery and to link these with a course of rehabilitation and support, while also taking into account the aspirations of the service user and family members.

Our clinical team comprises professionals from a wide range of disciplines, all of whom are recognised in their field as having special expertise in the management of acquired brain injury. The team is led by a consultant in neuropsychology and rehabilitation and includes clinical psychologists, a speech and language therapist, a physiotherapist, an occupational therapist and rehabilitation support workers.

Clinical practice is based on a neurobehavioural approach and focuses on a combination of social and behavioural interventions to aid recovery of independence. The emphasis of assessment is on a systematic and structured observation of behaviour and skills in everyday situations and tasks.

Clinical governance is promoted through the Clinical Executive, a national forum comprising consultants in neuropsychology and rehabilitation from across BIRT's services. Led by Dr Sue Copstick, the Clinical Executive is committed to promoting clinical governance, training and research, as well as developing and reviewing clinical policies and procedures.

BIRT offers a nationwide continuum of services for people with an acquired brain injury including post-acute hospital-based rehabilitation, assessment and rehabilitation, continuing rehabilitation and community support services. We collect satisfaction questionnaires from service users, family members, funders and commissioners. View our most recent Satisfaction Ratings.