Situated close to the city of Birmingham, West Heath House is a specialist neurobehavioural rehabilitation centre for people with acquired brain injury (ABI). It forms part of the nationwide network of rehabilitation support services provided by the Brain Injury Rehabilitation Trust (BIRT)

What does it do?

West Heath House specialises in the assessment and rehabilitation of people with acquired brain injury and complex needs such as cognitive, physical and/or emotional difficulties, including physical and verbal aggression, impaired social functioning and dis-inhibited behaviour. Specialist rehabilitation is based on a neurobehavioural approachand focuses on enabling service users to function more independently, develop their lives as they choose and participate in as many of their previous roles and activities as possible

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Download the West Heath House leaflet
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Download the BIRT Outcome report

Outcomes and satisfaction ratings

Feedback is very important to us as it enables us to continuously improve our standards of practice. We regularly ask all our stakeholders to offer feedback on their satisfaction with our service. We collect satisfaction questionnaires from service users, family members, funders and commissioners. Complete our satisfaction questionnaires:

I appreciate all of the help for my husband and all of the staff who work there, Thank you!"

Family member of service user

In 2016:

  • 83% find it easy to keep in touch with family or friends
  • 92% feel that staff treat them with dignity and respect
  • 8 people were admitted to West Heath House and there were 10 discharges
  • The average time since injury was 4 months
  • 84% of those admitted needed full-time care on admission. On discharge 33% needed only part time supervision
  • 67% of admissions came from a behavioural disorders unit, residential facilities or nursing home/hospitals.
  • On discharge 33% of service users went onto supported living
  • 100% of service users were engaged in recreational activities on discharge

Facilities and environment

Located in a residential suburb of Birmingham, West Heath House offers an outstanding setting. All service users have their own comfortable en suite bedroom with WiFi, complemented by spacious and well-appointed communal areas for dining and relaxation. These include a computer suite, games room and a physiotherapy room. The gardens are designed to provide additional therapeutic value.

Rehabilitation takes place in a modern and well equipped environment, with service users enjoying access to a wide range of therapeutic and recreational facilities.

Set in attractive grounds, West Heath House provides accommodation for 24 service users. Within the main centre there are two self-contained flats which allow service users to progress to a greater degree of independence whilst remaining within the building. In addition, there is a community house nearby where service users can consolidate their skills before moving on to a more independent environment.

Access to the wider community forms an important part of rehabilitation. With easy access to Birmingham city centre, with its vibrant heritage, entertainment venues, culture and beautiful public space, West Heath House is ideally situated for community integration. Opportunities for education, training and work placements are also available and accessible.