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    Our support assists people to plan, organise and engage with others within their home and local community

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    Identifying opportunities and life ambitions, including training, education and social activities

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    Experienced in providing support and guidance on managing budgets

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    Good support planning ensures staff gain a full understanding of the person and their lifestyle choices

Welcome to Community Services

Community Services is a division of The Disabilities Trust that provides support and enablement services to people with acquired brain injury, physical / sensory disability, learning disability and any autism spectrum disorder. Our services can be provided within an individuals' own home or within our accommodation based services nationwide.

We are constantly evolving to seek new and imaginative solutions for people with disabilities, ensuring greater choice and control, promoting individualised plans and tailored/flexible services which are able to meet peoples' specific needs.

Community Services develop with the service users a structured programme of activity and assistance with planning, organising and engaging purposefully within the home and local community; providing a range of pathways for the individual to manage their own support.

We seek to maximise independence and choice; enabling people to participate in a wide range of activities, including employment, vocational education, training, community participation and leisure pursuits. Other elements include procedural learning, the use of assistive technology, memory aids, goal setting, involving family and creating a supportive environment for those with cognitive deficits as well as physical disabilities.

Supporting Independence

Planning forms the foundation of the services provided. Planning tools such as identifying 'circles of support', the network of people known by an individual including friends, relatives and others in their life as well as the formal paid staff, are used to help the person to build their support plan, clearly identifying individual roles and responsibilities ensuring effective communication.

A part of the support planning process includes identifying care partners. These may include housing providers, day care services, Social Worker, Advocate, transport services, GP, District Nurse, family/community connections such as local chemist, hairdresser, chiropodist, newsagent etc. In communication with the service users' natural networks of support, a relationship map can then be developed.

"Good support planning and effective partnership working ensures that professionals and support staff gain a full understanding of the person and their lifestyle choices. Whether in locating local community opportunities, challenging negative attitudes, re-shaping environments, selecting suitable activities, designing support or managing risk, it is the person who is almost always the best judge of what is appropriate and meaningful who therefore should take the lead in designing their support services "

Our services are provided specific to individual requirements; Supporting the management of direct payments, and the provision of a continued support package, ensuring continuous, well planned services with minimal disruption. It is felt that prevention, enablement and re-integration is successfully achieved for individuals, ensuring better outcomes, achieving long term goals and aspirations and reducing cost to funding authorities.

Many service users will undertake an eligibility assessment under the Fair Access to Care Services (FACS) eligibility criteria and are offered choice and control over how their support package is planned and created.

Service users may exercise their right to receive a Direct Payment from Social Services. Service users may wish to receive self directed support with the finances managed by the relevant local authority or may wish to manage their budget themselves.

Community Services can assist service users in managing their finances. Their support charges can be paid for from various sources such as:

  • Local Authority (Direct Payment)
  • Independent Living Fund
  • Continuing Healthcare
  • Housing Benefit
  • Privately funded

We accept referrals from statutory sources such as Health Authorities and Social Services or directly from the service user or their representative.

When making a referral to Community Services you can be assured that in order to meet the unique needs of each person, we develop a person centred plan tailored specifically to each individuals needs. We work with and enable each person to develop a holistic map of support.

For further information or to make a referral please contact:

Tracey McKenna, Divisional Manager
Tel: 01924 266344
Fax: 01924 269380

Or download our Community Services brochures here:

Commuity Services
Outcome Report