The information on this page is designed for healthcare professionals including GPs, hospitals, medico-legal clients and CCGs. It will help you identify the most appropriate service for your client as quickly as possible.

Pre-admission information

Our detailed assessment procedure is designed by experts to determine the level of support needed by each individual. We use a combination of methods to accurately assess each individual's needs including collating reports from professionals, meeting with the client and their family and talking to previous service providers.

Assessment

Our assessment model comprises in house assessment using assisted technology and facilitation geared to each individual's ability rather than their disability. We have a therapeutic team whose range of expertise includes physiotherapy, speech and language and occupational therapy. Assistive technology assessment aims to establish which equipment and environmental controls will allow an individual to be as independent as possible. By finding out what equipment helps and what does not and adjusting the living environment to suit the individual; accommodation can be modified knowing it will be right first time.

Therapeutic team

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All the staff members at our disability services are selected for their qualifications and experience They are committed to respecting service users as individuals and supporting them to achieve their individual potential and long-term goals. The team also plays a key role in person-centred planning, being involved in progress meetings and transition planning, reviewing service users' goals to ensure they are achieving their aspirations.

We seek to provide an environment that encourages personal development, confidence and independence, and service users are encouraged to take part in a wide range of social, vocational and recreational activities. We make sure that any complaints are listened to and responded to within given timescales, and regularly review and monitor our service to ensure effectiveness and quality. Each person is fully involved in all decisions affecting their lives. We feel that it is important to use local knowledge and expertise, and therefore have close links with primary care teams and foster relationships to share best practice.