At The Disabilities Trust we believe that personalisation means thinking about care and support services in an entirely different way.
With Disability Lifestyles this means starting with the person as an individual with strengths, preferences and aspirations and putting them at the centre of the process of identifying their needs and making choices about how and when they are supported to live their lives.
- Tailoring support to people's individual needs
- Ensuring that people have access to information, advocacy and
- Advice to make informed decisions about their care and support
- Ensuring all service users have access to universal community services and resources - a total system response
- Recognising and supporting carers in their role, while enabling them to maintain a life beyond their caring responsibilities
- Developing local partnerships to co-produce a range of services for people to choose from and opportunities for social inclusion and community development
- Developing the right leadership and organisational systems to enable staff to work in creative, person-centred ways
- Embedding early intervention, reablement and prevention so that people are supported early on and in a way that's right for them
- Finding new collaborative ways of working (sometimes known as co-production) that support people to actively engage in the design, delivery and evaluation of services
All the staff members at our Disability Lifestyles services are selected for their qualifications and experience They are committed to respecting service users as individuals and supporting them to achieve their individual potential and long-term goals. The team also plays a key role in person-centred planning, being involved in progress meetings and transition planning, reviewing service users' goals to ensure they are achieving their aspirations.
We seek to provide an environment that encourages personal development, confidence and independence, and service users are encouraged to take part in a wide range of social, vocational and recreational activities. We make sure that any complaints are listened to and responded to within given timescales, and regularly review and monitor our service to ensure effectiveness and quality. Each person is fully involved in all decisions affecting their lives. We feel that it is important to use local knowledge and expertise, and therefore have close links with primary care teams and foster relationships to share best practice.