Jane Percy House is a purpose built centre in Cramlington, Northumberland, that provides accommodation and support for people with complex and high dependency needs, giving independence and lifestyle choices for adults with physical disabilities. It forms part of the nationwide network of disability support services provided by The Disabilities Trust.

Jane Percy House supports people with a range of disabilities including cerebral palsy, muscular dystrophy, spina bifida and arthritis, multiple sclerosis and disabilities resulting from accidents or a stroke. As well as providing physical care, it is committed to ensuring that people have control over their lives and are treated with dignity and respect at all times.

Our Philosophy

Jane Percy House is a purpose built centre in Cramlington, Northumberland, providing accommodation and support for people with complex and high dependency needs and is committed to providing an environment that encourages personal development, confidence and independence. Service users are encouraged to take part in a wide range of social, vocational and recreational activities.

service user weaving whilst talking to a support worker at Jane Percy House

As well as providing physical care, our focus is on maintaining and maximising service users' quality of life, therefore giving people real choice, options and control over their lives. We ensure that any complaints are listened to and responded to within given timescales, and regularly review and monitor our service to ensure effectiveness and quality. Each person is fully involved in all decisions that may affect them.

We also offer independent living skills training programmes, either at local colleges or within the centre. For those who are actively seeking to move from a residential to a community based setting, support is offered according to individual requirements.

Many service users have moved through our continuum to at-home (domiciliary) care, and our numerous success stories demonstrate that this is possible for anyone, regardless of the severity of their disabilities.

We support and encourage service users to live as independently as possible, without a 'one-size-fits-all' approach. We also use technology to promote independence - anything from an adapted kettle through to highly sophisticated, automatic environmental controls and specialist communications aids, all of which enable people to gain independent living skills and build confidence. We feel that it is important to use local knowledge and expertise, and therefore have close links with primary care teams and foster relationships to share best practice.

Quality services

The Disabilities Trust has 30 years' experience in tailoring quality support packages for individuals, to enhance their independence and deliver cost-effective outcomes in a person-centred environment.

Jane Percy House offers care and support for people with a range of physical disabilities including cerebral palsy, muscular dystrophy, Huntington's Disease, spina bifida, enabling service users to join or move through the service as needs and desires dictate. Increasingly people are coming to us whose disability has been caused by stroke, multiple sclerosis or accidents.

We recognise that different life experiences need a different provision, and we are continuously adapting and evolving to meet these challenges. Our commitment to cost-effectiveness and innovative management practices ensures that we deliver excellent value for money, while consistently driving down costs over the long term.

Facilities and environment

Built around a sunny private garden and courtyard, Jane Percy House is a modern purpose-built bungalow, which can cater for up to 25 people. Each private bedroom has en-suite shower facilities with a hoist tracking system in all bedrooms and bathrooms. All rooms have an intercom system and television facilities. There are also two independent living kitchens, Jacuzzi bathing facilities and an additional specialist bathroom.

Fully furnished to a high specification, Jane Percy House has many communal areas including a dining room, comfortable lounges and a licensed bar and function room, which is often used for parties and discos, to which service users invite families and guests.

We are especially proud of our award winning gardens, with seating and raised flower beds which service users can enjoy. There is also an activity room equipped with IT facilities, and lap tops are available on request. Meals are available in the main dining room, with a wide choice of menu and special diets. Sky television is available in the function room.

Situated at the Brockwell Centre, the service is within two minutes walk of local amenities including shops, restaurants, takeaways and GP surgery. Cramlington also has an excellent leisure centre. There is a wheelchair accessible vehicle on site and access to local taxis, trains and buses.