A recent inspection by The Care Quality commission (CQC) found that Dover Court, a small residential care home for people with traumatic or acquired brain injury, has judged that it continues to be ‘Good’ in all categories.
The bungalow which is in Harwich, Essex, is run by the Brain Injury Rehabilitation Trust (BIRT) also received a ‘Good’ rating at its previous inspection in 2016.
The service was found to be safe with the inspectors being told by one person who lived there that the were happy and staff were “very good and they are all kind.” This was also reflected in the section about caring.
In terms of effectiveness, it was noted that outcomes were consistently good, and this was confirmed by service users themselves.
The comments about responsiveness demonstrated that individuals had bespoke care plans which were reviewed with them and updated regularly, as were life goals and aspirations. The service was also praised for being well led with staff saying “This is a good supportive team.”
Lauren Lumley, Area Manager, was pleased with the outcome: “One of the team told the inspectors that the people who live here are the most important thing to us and that is absolutely true. It’s so nice to have this confirmed by CQC.”
For more information about our community houses for people with brain injury click here.