A recent inspection by the Care Quality commission (CQC) found that Myland House, a small residential care home for people with traumatic or acquired brain injury, has judged that it continues to be ‘Good’ in all categories.
Staff at the Brain Injury Rehabilitation Trust (BIRT) service were delighted that the inspectors considered that they supported the people living there to have maximum choice and control in their lives in the least restrictive way. It was noted that the care was person-centred with outcomes being consistently good.
The report talks about the staff being well trained under leadership that promoted an open and fair culture. This was all reflected in quotes from one service user who said “I feel safe here. The staff are all very friendly and kind, they look after me well.”
Staff clearly felt fulfilled in their job saying “I love working here, it is the best place I have ever worked. It is not like coming to work, it is a pleasure." and "This is a lovely place to work. It is a nice team and we really look forward to coming to work. We all come together to support the people who live here, they are our priority."
Lauren Lumley, Area Manager, agreed: “We all get huge satisfaction from our jobs; supporting people to be independent and living fulfilled lives. I’m delighted that CQC recognised my team’s efforts.”
For more information on our community houses for people with acquired brain injury, click here.