The information on this page is designed for the families, carers and friends of service users at Kent House. It will give you an insight into what we do, together with an overview of the assessment and rehabilitation process. At the Brain Injury Rehabilitation Trust (BIRT) we aim to guide service users through the entire process of rehabilitation, as well as offering support, education and continuing help to their families, carers and friends. We actively promote the involvement of families in the rehabilitation process, and home leave is encouraged wherever possible.

Kent House provides education and emotional support to relatives of service users individually, informally and through the review process, and has a range of family information and resources available.

About Kent House

If a formal course of rehabilitation is recommended, the service user begins an individualised treatment programme which includes:

  • learning and therapeutic sessions
  • help with personal
  • social and domestic skills
  • guided leisure time
  • community access
  • behavioural management
  • vocational training and support.

The duration of placements varies, depending on the service user's level of need and their potential for rehabilitation. Service users are involved in reviewing their progress against pre-agreed outcomes.

About brain injury rehabilitation

The average length of a residential placement varies depending on an individual's needs.

Although we are able to offer a home for life at Kent House, many of our service users do progress and move on to live in a more independent supported environment for on going rehabilitation.

The service user's behaviour and competencies are carefully monitored, and rehabilitation plans are tailored according to changing needs, including age-related conditions.

All service users have regular review meetings at which family, funders and other involved parties join the team to discuss the rehabilitation process.

This enables the team to identify any barriers to recovery and to link these with a course of rehabilitation and support, while also taking into account the aspirations of the service user and family members.

Our clinical team

Our clinical team comprises professionals from a wide range of disciplines, all of whom are recognised in their field as having special expertise in the management of acquired brain injury. The team is led by a consultant in neuropsychology and rehabilitation and includes clinical psychologists, a speech and language therapist, a physiotherapist, an occupational therapist and rehabilitation support workers.

Clinical practice is based on a neurobehavioural approach and focuses on a combination of social and behavioural interventions to aid recovery of independence. The emphasis of assessment is on a systematic and structured observation of behaviour and skills in everyday situations and tasks.

Clinical governance is promoted through the Clinical Executive, a national forum comprising consultants in neuropsychology and rehabilitation from across BIRT's services. Led by Dr Sue Copstick, the Clinical Executive is committed to promoting clinical governance, training and research, as well as developing and reviewing clinical policies and procedures.

About BIRT

support worker painting service users nails in recreation area of Kent House

Our clinical team

Our clinical team comprises professionals from a wide range of disciplines, all of whom are recognised in their field as having special expertise in the management of acquired brain injury. The team is led by a consultant in neuropsychology and rehabilitation and includes clinical psychologists, a speech and language therapist, a physiotherapist, an occupational therapist and rehabilitation support workers.

Clinical practice is based on a neurobehavioural approach and focuses on a combination of social and behavioural interventions to aid recovery of independence. The emphasis of assessment is on a systematic and structured observation of behaviour and skills in everyday situations and tasks.

Clinical governance is promoted through the Clinical Executive, a national forum comprising consultants in neuropsychology and rehabilitation from across BIRT's services. Led by Dr Sue Copstick, the Clinical Executive is committed to promoting clinical governance, training and research, as well as developing and reviewing clinical policies and procedures.

About BIRT

Funding rehabilitation at BIRT services

The professional who makes the referral to our service may not be responsible for arranging or authorising the funding. Rehabilitation in Brain Injury Rehabilitation Trust (BIRT) services can be funded from a combination of the following sources:

  • The NHS usually funds the services delivered in our hospitals or the intensive assessment and rehabilitation in our neurobehavioural centres.
  • Social services funds are used solely, or in conjunction with, NHS funding for our continuing rehabilitation services. transitional living services or our community services.
  • Medico-legal / compensation claims (or other private sources) can fund any of our services

We are happy to provide any fee information that might be needed by the professionals involved in the referral or funding.

Useful books

service user in the dining area in Kent House

Advice and support

If you would like advice and support about an aspect of living with brain injury, you may wish to contact Headway. Headway’s Freephone Helpline 0808 800 2244 is run by a team of trained nurses and non-clinical staff. They have a network of support groups across the country, for people with brain injury and their families and carers.

For more information: