The information on this page is designed for healthcare professionals including GPs, hospitals, medico-legal clients and CCGs. To help you make an informed decision, you may also wish to view our general admission criteria.

West Heath House is a neurobehavioural centre for people with an acquired brain injury (ABI) and complex needs run by the Brain Injury Rehabilitation Trust (BIRT). In addition to our admission criteria many service users are admitted to our neurobehavioural centres directly from NHS hospitals and, after a period of intensive rehabilitation, are discharged home or to more independent living environment, sometimes with part time support.


Referrals should be made directly to West Heath House. We accept referrals from a wide range of agencies including health, social services, medico-legal and other specialist providers. To seek an admission, please complete our secure online referral form.

What do we offer?

When a service user is admitted to West Heath House they undergo a comprehensive neurobehavioural assessment to determine their potential for social reintegration and increased independence. Assessment includes, for example, cognitive skills, the nature and frequency of any challenging behaviour and the service user's ability to engage with the community and complete functional daily tasks. Rehabilitation planning is focused on behaviour, cognition and mobility needs; goal planning is carried out with the service user and their family / carers.

service users playing pool in the recreation room at West Heath House

During the assessment period a meeting is held at which family, funders and other involved parties join our team to discuss the results and plan the next steps in the individual's rehabilitation. This takes into account the aspirations of both the service user and family members. A further period of rehabilitation may be involved and/or a move to a more independent environment such as West Heath House's transitional living service, Redhill Road.

If a formal course of rehabilitation is recommended, the service user will continue to work on their agreed goals. Their personalised treatment programme may include group or individual learning and therapy sessions, behavioural management and training in social and domestic skills. Service users are supported to structure their leisure time, to access the community and educational and vocational training and placements.

Treatment is based on the specific goals of the service user. Progress is discussed at regular review meetings, with a view to discharge home or to a more independent environment, for example, one of the Trust's community houses.

Clinical team

The clinical team at West Heath House comprises professionals from a wide range of disciplines, all of whom are recognised in their field as having special expertise in the management of acquired brain injury (ABI). The team is led by a consultant in neuropsychology and rehabilitation and includes clinical psychologists, a speech and language therapist, physiotherapists, occupational therapists and rehabilitation support workers.

Clinical practice is based on a neurobehavioural approach and focuses on a combination of social and behavioural interventions to aid recovery of independence. The emphasis of assessment is on a systematic and structured observation of behaviour and skills in everyday situations and tasks. Clinical governance is promoted through BIRT's Clinical Executive a national forum comprising consultants in neuropsychology and rehabilitation from across BIRT's services. Led by Dr Sue Copstick, the Clinical Executive is committed to promoting clinical governance, training and research, as well as developing and reviewing clinical policies and procedures.

The Brain Injury Rehabilitation Trust (BIRT) offers a nationwide continuum of services for people with acquired brain injury including post-acute hospital-based rehabilitation, assessment and rehabilitation, continuing rehabilitation and community support services. The duration of placements at West Heath House varies, depending on the service user's level of need and their potential for rehabilitation.