Access to emails

You can use Outlook online to access your mail, contacts and calendar remotely. You will need your username and password to access your account and this can be done from almost any web browser.

If you are a Citrix user click here to access Outlook
If you are a Gateway user click here to access Outlook

​The ICT Service Desk

The ICT Service Desk is provided by our internal Technology Helpdesk. Use this page to report any technical problems, raise hardware requests and new starters/leavers/changers.

If you are having issues logging in because you have forgotten your password please submit this form for guidance on how to use Self Service Password Reset

If you have any other emergency please contact the Service Desk on 0203 069 5502 - 24 hours a day, seven days a week, 52 weeks of the year.

The Hub

The Hub is where you will find all Disabilities Trust forms / policies & procedures / line managers guides. It is also the place where you can keep up-to-date on all the latest news across the Trust.

You will be asked to log in using the same credentials as your Outlook profile.

If you have any problems logging onto the Hub contact the Technology Helpdesk.


Welcome to the new e-learning platform for the Trust: The Learning Cloud, which offers interactive modules that engage and inspire, and we’re proud to unveil a new way to build on your knowledge in the workplace.

If you have any problems logging on to this, please contact: the L&D Team –


MyHR is the online Human Resources portal. You can view your payslip, set up your profile and amend personal details, and book annual leave. For Managers, the new MyHR system promises to make managing your team easier than ever before.

Action point: Please log in to your MyHR account now:

MyHR works on your Office 365 account, so please ensure you are logged into this first before trying the link.

Need further assistance?

A Frequently Asked Questions (FAQ) document, user guides and troubleshooting webinars can be found on the Hub using this link - MyHR Support Documentation

If you have consulted the documents/videos above and have any further queries, you can also email