Your one-stop shop to navigate your way through the ICT systems

Outlook Web App (OWA)

This is the Outlook Web Application which is used to access your inbox remotely. You will need your user name and password to access your emails.

Microsoft Outlook Web App (formerly known as Outlook on the Web or Outlook Web Access) is a browser-based email client. Outlook Web App lets you access your Microsoft Exchange Server mailbox from almost any web browser.

If you are a Citrix user click here to access OWA.
If you are a Gateway user click here to access OWA.

​The ICT Service Desk

The ICT Service Desk is now provided by an external company: CDW.

Contact the Service Desk on 0203 069 5502 or email DTSERVICEDESK@UK.CDW.COM 24 hours a day, seven days a week, 52 weeks of the year. There is no longer a requirement to pass on details of issues you are experiencing to a colleague as you can log directly at any time of day or night.

The Hub

The Hub is where you will find all Disabilities Trust forms / policies & procedures / line managers guides. It is also the place where you can keep up-to-date on all the latest news across the Trust.

You will be asked to log in using the same credentials as your Outlook profile.

If you have any problems logging onto the Hub contact the ICT Service Desk.

New E-Learning Solution

Welcome to the new e-learning platform for the Trust: The Learning Cloud, which offers interactive modules that engage and inspire, and we’re proud to unveil a new way to build on your knowledge in the workplace.

If you have any problems logging on to this, please contact: the L&D Team –

Security Awareness Training

The Defence Works security awareness training modules can be accessed at:

Please note that this portal will not work on Internet Explorer, please use Google Chrome to access the portal.


MyHR is our new online Human Resources portal. Today, you can view your payslip, set up your profile and amend personal details, but soon you will be able to book leave and training, submit an expenses claim, and much more! For Managers, the new MyHR system promises to make managing your team easier than ever before.

We will let you know when further functionality is added, but for now, please log on to MyHR when you get this email to complete your profile.

Action point: Please log in to your MyHR account now:

Username: Your DT email address.

Password: The same password you used to access the Trust device/email account you are viewing this email on.

If you have not changed your password in three months, you will need to do this before you can access MyHR. Please visit if you have not registered for Password Self Service or have forgotten/need to change your password.

Need further assistance?

A Frequently Asked Questions (FAQ) document, user guides and troubleshooting webinars can be found on the Hub using this link - MyHR Support Documentation

If you have consulted the documents/videos above and have any further queries, you can also email

Should you have issues logging on, please check whether you have signed up for password self service and report any further issues to the ICT Service Desk.